Privacy Policy

1. Introduction

At DEVLAB ("we," "our," or "us"), established in 2019, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.devlab.lk or engage our web design, AI chatbot, and workflow automation services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and project specifications provided when submitting contact forms or requesting a quote.
• Technical Data: IP address, browser type, operating system, access times, and pages viewed, automatically collected via server logs and analytics cookies.
• Communication Data: Records of inquiries submitted via contact forms, email messages, or WhatsApp Business API interactions.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our web design and AI automation services.
• Respond to inquiries, provide quotes, and deliver ongoing technical support.
• Improve website performance, user experience, and SEO capabilities.
• Comply with legal obligations and prevent fraud or security breaches.

4. Data Protection & Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption, secure DEVLAB infrastructure, and restricted database access) to safeguard your personal information against unauthorized access, loss, or alteration.

5. Third-Party Services & Payment Gateways

We do not sell or rent your personal information to third parties. We may share data with trusted third-party service providers (such as PayHere, Stripe, hosting infrastructure, and analytics partners) strictly necessary for processing payments and operating our website.

6. Your Data Rights

Depending on your location, you have the right to request access to, correction of, or deletion of your personal data stored with us. To exercise these rights, please contact our privacy officer.

7. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

DEVLAB
Email: info@devlab.lk
Phone (Sri Lanka): +94 76 230 11 11
Phone (UK): +44 7913 141316